Information Computing and Technology Services

IT Help Desk

System Status
bulleticon Tegrity Issues Update:

We are continuing to experience performance issues with Tegrity. Users may be unable to access recordings or may experience limited recording and playback functionality.

Tegrity is a cloud-hosted application. Tegrity engineers are working to resolve the issue. A notification will be sent when the issue is resolved.

bulleticon Blackboard Update -- Enrollments in Collapsed Sections:

System/Service: Blackboard Update -- Enrollments in Collapsed Sections

Description: We are currently experiencing an issue with dropped enrollments within collapsed sections of courses in Blackboard. The dropped enrollments are still showing in these collapsed courses. We are working with the vendor to resolve this issue. We will send a notification when the issue has been resolved.

Contact Us

Walk-in Assistance

Online resources

Helpful Tools

Frequently Asked Questions

Microsoft office is free for ECU students!

Find out how to get Office 365 and Windows:

Need help with your student computer?

This weekend students can get help connecting to the network by visiting one of ACE’s Move-in Weekend locations. For Password assistance they can visit the Walk-in Help Desk in 103 Austin which has extended hours till 8pm on Saturday and Midnight on Sunday!

Information for incoming ECU Students

Incoming ECU students can find out all they need to know about free Microsoft software, free anti-virus software, computer requirements for some academic majors, internet access in the dorms, where to get help and how to log-in to ECU systems by visiting our getting started page:


Print Management System
Posted 08-14-2015
Cisco AnyConnect
Posted 08-12-2015

Contact Us

ITCS Admin - 252.328.9000
IT Help Desk - 252.328.9866
IT Help Desk - 800.340.7081
Classroom Tech - 252.328.9830
ITCS Leadership - 252.328.9000

Need Help?