Information Computing and Technology Services

VPN Access

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For OS X.7 or higher.


Open Safari and go to


Enter your PirateID and password and click on the Login button.

VPN Login


Click on the Continue button.

VPN - Click Continue button

Wait for the applet to launch and install.

Wait for Applet to install

Check to see if you are connected by going to the top of the screen and clicking on the Cisco Anyconnect icon.

Cisco AnyConnect icon

If the applet does not install, double check your JAVA settings. Go to Macintosh HD > Applications > Utilities and launch JAVA Preferences. Set your settings to the following, making sure to drag the 32-bit JAVA to the top of the list. 

JAVA Settings

Apple's last update for JAVA for Lion and Mountain Lion prevents INB and VPN users from launching their pages. At the login screens, you will see either "Missing Plugin" or a failure to launch an Applet. To fix this, you will need to be an administrator of the mac and use the application Terminal located in Macintosh HD > Applications > Utilities folder.

To fix, close all your web browsers and type in the following commands in Terminal:

1) Remove the the existing symbolic link:
sudo rm /Library/Internet\ Plug-Ins/JavaAppletPlugin.plugin

2) Create a new symbolic link:
sudo ln -s /System/Library/Java/Support/Deploy.bundle/Contents/Resources/JavaPlugin2_NPAPI.plugin /Library/Internet\ Plug-Ins/JavaAppletPlugin.plugin

Open the web browser and proceed to login.

Contact Us

ITCS Admin - 252.328.9000
IT Help Desk - 252.328.9866
IT Help Desk - 800.340.7081
Classroom Tech - 252.328.9830
ITCS Leadership - 252.328.9000

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