Information Computing and Technology Services

Getting Started

Qualtrics is a Web-based survey software for East Carolina University faculty, staff and students. Before creating a survey, ensure you have met the University IRB criteria.

If you are new to Qualtrics at ECU, you will be required to review and agree to the ECU Qualtrics Terms of Use to obtain an account.

Please take note that East Carolina University has transitioned the university's existing regulation regarding administration of surveys from interim to permanent status.  The regulation may be found in the University Policy Manual under University Communications in the Governance and Administration functional category at http://www.ecu.edu/PRR/01/30/01.

Are You a STUDENT Creating a Survey On Behalf of a Department/Faculty/Staff?

If YES, the survey should be owned by the faculty/staff person.  As a student, you must be added as a collaborator on the survey.  As a collaborator, you will still have the capability to create/edit the survey.

To get started, enter your PirateID and Passphrase below.

Qualtrics Sign On or Create Account

News & Updates

Check your Message Center when logging in to Qualtrics for the latest announcements.

Training

Submit an online IT Service Request or call the IT Help Desk for face-to-face training (1 to 3 users). Topics include terms of use, creation, distribution, viewing, exporting, and special topics such as informed consent and collaboration.

Also see training resources from Qualtrics including webinars, tutorials, FAQs and a blog.

Terms of Use

Qualtrics is a HOSTED CLOUD system.; As a HOSTED CLOUD system, it is recommended that you, as the survey owner, back up your data regularly to Piratedrive.
Qualtrics is NOT APPROVED for the collection or storage of institutional (HR & Financial), FERPA, HIPAA, or sensitive data. DO NOT COLLECT institutional, FERPA, HIPAA, or sensitive data using Qualtrics.
East Carolina University requires that all data collected or stored in Qualtrics meet federal, state or industry requirements. As a research best practice, all sensitive or confidential research data should be de-identified prior to collection or use. Please follow IRB research guidelines and contact the ITCS Help Desk at 252.328.9866/800.340.7081 to request an IT Security consultation if you have questions concerning appropriate protocols for the collection and storage of sensitive or confidential data.
For a locally hosted alternative to Qualtrics, there is ASK Survey System. ASK Survey is a part of the OneStop portal. Visit OneStop and click on ASK Survey System under Tools in the group Surveys.
In addition to the above regulations, YOU AGREE NOT TO USE DATA that includes, but is not limited to, the information below:
  • Social Security Numbers (SSN)
  • Credit card numbers
  • Debit card numbers
  • Driver's License Numbers
  • Personally identifiable patient information
  • Personally identifiable student information
  • Personnel information
  • Confidential legal data
  • Proprietary data that should not be shared with the public
  • Employer taxpayer identification numbers
  • State identification card numbers or passport numbers
  • Checking account numbers
  • Savings account Numbers
  • Personal identification (PIN) codes*
  • Digital signatures
  • Any other numbers or information that can be used to access a person's financial resources.
  • Biometric data
  • Fingerprints
  • Passwords

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Contact Us

ITCS Admin - 252.328.9000
IT Help Desk - 252.328.9866
IT Help Desk - 800.340.7081
Classroom Tech - 252.328.9830
ITCS Leadership - 252.328.9000

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