ITCS Service Catalog
The Service Catalog provides a listing of IT services available to ECU students, faculty, staff and others.
Have a suggestion? Submit to HELPDESK@ecu.edu.
Services by Category
Accounts and Passwords- Account Deactivation Schedule - Staff
- Account Deactivation Schedule - Students
- Banner Administrative Software
- ECU ID Number
- Email - Alumni
- Email - Retirees
- Faculty Hire Process
- Help Desk - Students
- Help Desk - Walk-in Services
- IT Security - Guidelines for Protecting Sensitive Data
- IT Security - Identity Theft Prevention
- ITCS Service Hours
- Network Connect - Guest Login
- Passphrase - Reset
- Pirate ID Activation/Maintenance
- Report Spam
- Request Employee Computer Data and Email
- Retiree Benefits
- SharePoint User Account - Non-ECU
- User Account Termination Request
- Web - Retirees
- Banner Administrative Software
- Central Project Office (CPO)
- Departmental eCommerce Tool - Touchnet
- ecuBIC - ECU Business Intelligence Center
- IT Security - Guidelines for Protecting Sensitive Data
- IT Security - Identity Theft Prevention
- ITCS Assessment
- iWebfolio - Portfolio Management
- Kronos Timekeeper System
- NC Identity Management Service (NCID) Accounts
- OneStop Web Portal
- Pirate Port Web Portal
- Purchasing - Technology Equipment
- Request Employee Computer Data and Email
- Sedona Publications Database
- Software Development Services - Administrative Computing
- Telecommunications - Telephone Service
- Telephone - Conference Calls
- Telephone - Long Distance Service
- User Account Termination Request
- About Us
- Announce Listserv
- Annual Technology Surveys
- Cisco Jabber Videoconferencing
- Cisco Meeting Place
- Cisco Webex Online Conferencing
- ECU Alert
- ECU Mobile App
- Email - Retirees
- ITCS Announcements
- Listserv Mailing Lists
- Microsoft Exchange Server
- Microsoft Lync Conferencing
- Microsoft Office 365
- Mobile Computing
- Network Services - Consultations for Departments
- Polycom Videoconferencing
- Retiree Benefits
- Telecommunications - Cellular, Broadband and Pager Services
- Telecommunications - Telephone Service
- Telecommunications - Voice Services Pricing
- Telecommunications - VoIP Voice Mail
- Telecommunications - Wireless Telephone Procedures
- Telephone - Conference Calls
- Telephone - ECU Directory
- Telephone - Long Distance Service
- Yammer - ECU's Social Network
- Account Deactivation Schedule - Students
- Announce Listserv
- Email - Alumni
- Email - Archiving/Vaulting
- Email - Cached Mode
- Email - Department Account
- Email - Encryption
- Email - Faculty and Staff
- Email - IronPort Spam Filter
- Email - Marketing Filter
- Email - Piratemail
- Email - Retirees
- Email - Student
- Faculty Hire Process
- Help Desk - Staff
- Help Desk - Students
- Listserv Mailing Lists
- Microsoft Exchange Server
- Microsoft Lync Conferencing
- Microsoft Office 365
- OneDrive Cloud Storage
- Report Spam
- Request Employee Computer Data and Email
- Retiree Benefits
- Antivirus Software
- Apple iPad Support
- Audience Response System
- Central Project Office (CPO)
- Cisco Jabber Videoconferencing
- Cisco NAC Agent
- Classroom Technology
- Computer Support - Faculty and Staff
- Computer Support - Students
- CrashPlan Backup Utility
- Data Encryption
- ECU Web Search - Google Mini
- Help Desk - Staff
- Help Desk - Students
- Help Desk - Walk-in Services
- ITCS Assessment
- KBOX Software Management Appliance
- Macintosh Support
- Network Services - Consultations for Departments
- Network Services - Cost Breakdown
- Polycom Videoconferencing
- Purchasing - Technology Equipment
- Server and Storage Provisioning
- Server Hosting - Data Center
- Software Compliance Policy
- Software Download Center
- Software Guide
- Telecommunications - Voice Services Pricing
- Videoconferencing
- Virtual Computing Lab (VCL)
- Windows OS for Students (Microsoft4Students)
- Cisco NAC Agent
- Computer Support - Students
- File Storage - ECU Outside External FTP Server
- Help Desk - Staff
- Help Desk - Students
- Information Infrastructure at ECU
- IP Address Lookup (My IP)
- ITCS Assessment
- Network Connect - Faculty and Staff Wireless
- Network Connect - Guest Login
- Network Connect - Residence Halls
- Network Connect - Student Wireless
- Network Services - Consultations for Departments
- Network Services - Cost Breakdown
- Network Storage
- Network Use Policy - Allowed Devices
- Piratedrive - Online File Storage
- Virtual Private Network (VPN)
- Animation Services
- File Storage - ECU Outside External FTP Server
- High Performance Computing (HPC)
- Identity Theft Protection Committee (ITPC)
- IT Security - Guidelines for Protecting Sensitive Data
- ITCS Assessment
- Media Consent Release Guidelines
- Pirate Print Service
- Poster Printing
- REDCap - Online Research Surveys
- Survey Software - Qualtrics
- University Multimedia Center
- Videoconferencing
- Web - Retirees
- Account Deactivation Schedule - Staff
- Account Deactivation Schedule - Students
- Antivirus Software
- Central Project Office (CPO)
- Cisco NAC Agent
- Data Encryption
- Email - Archiving/Vaulting
- Email - Encryption
- Email - Retirees
- HIPAA Security Awareness Training
- HIPAA Security Reviews
- Identity Theft Protection Committee (ITPC)
- Information Resources Coordinating Council (IRCC)
- Instructional Assessment Guidelines
- IT Governance
- IT Policies
- IT Security - Guidelines for Protecting Sensitive Data
- IT Security - Identity Theft Prevention
- IT Security - Incident Reporting
- IT Security Tips
- ITCS Assessment
- Media Consent Release Guidelines
- Passphrase - Reset
- REDCap - Online Research Surveys
- Report Spam
- Request Employee Computer Data and Email
- Retiree Benefits
- Software Compliance Policy
- User Account Termination Request
- Virtual Private Network (VPN) - Students
- Accessibility Guidelines for Online Content
- Animation Services
- Apple iPad Support
- Audience Response System
- Blackboard - Respondus LockDown Browser (students)
- Blackboard - Respondus Test Generator (instructors)
- Blackboard - Starfish Retention Tool
- Blackboard - Tegrity Lecture Capture
- Blackboard Course Management System
- Classroom Technology
- Computer Labs for Students
- Cornerstone Employee Training Portal
- Faculty Hire Process
- Instructional Assessment Guidelines
- iWebfolio - Portfolio Management
- Lecture Capture - Record a Class/Instructional Materials
- Lynda.com Training
- Media Consent Release Guidelines
- Mediasite Lecture Capture
- OpScan Test Processing
- Orientation - Faculty, Staff and Students
- Saba Meeting Web Conferencing
- Second Life Virtual World
- Survey Software - Qualtrics
- ThinkIn
- Video Storage
- Videoconferencing
- Virtual Computing Lab (VCL)
- Web - Winmedia Server
- Web - WordPress Blogs
- Yammer - ECU's Social Network
- Accessibility Guidelines for Online Content
- Animation Services
- Cisco Webex Online Conferencing
- CrashPlan Backup Utility
- ECU Calendar
- ECU Mobile App
- ECU Web Search - Google Mini
- Pirate Print Service
- Retiree Benefits
- SharePoint Collaboration Sites
- University Multimedia Center
- Video Storage
- Web - Academic Website
- Web - CommonSpot Web CMS
- Web - ECUWWW Server
- Web - My Web Self-Service
- Web - Official Web Page Policy
- Web - Retirees
- Web - Winmedia Server
- Web - WordPress Blogs
- Web Publishing
- Web Publishing - Web Standards
- Accessibility Guidelines for Online Content
- Banner Administrative Software
- Blackboard - Respondus Test Generator (instructors)
- Blackboard Course Management System
- Cornerstone Employee Training Portal
- Help Desk - Students
- HIPAA Security Awareness Training
- IT Academy - E-Learning Courses
- IT Security Tips
- iWebfolio - Portfolio Management
- Lecture Capture - Record a Class/Instructional Materials
- Lynda.com Training
- Orientation - Faculty, Staff and Students
- Saba Meeting Web Conferencing
- Second Life Virtual World
- Technology Training
- Videoconferencing
- Web - CommonSpot Web CMS
- Web - My Web Self-Service
- Web - WordPress Blogs
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800.340.7081 (toll free)
ITCS Service Catalog A-Z
Help Desk Web site
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