System Status

Known Issues

ITCS Notification - Blackboard Issue

Posted: February 21
Some students are continuing to experience issues accessing Blackboard courses. Technicians are working to resolve the issue. We will send an update when the issue is resolved.

ECU ITCS Security Alert - Phishing Scheme

Posted: February 20

ECU ITCS Security Alert - Phishing Scheme

Date: Monday, February 20, 2017

WARNING! The campus is seeing an "eFax Report" phishing scheme telling users: "Click here to view this message"

If you receive one of these emails, please ignore and delete it. If you clicked on the link in the email you should change your passphrase immediately.

Reminder: ITCS reminds the campus to avoid e-mail scams, hoaxes and Phishing schemes circulating on the Internet and to not provide their password in response to such emails. Scams purporting to be from East Carolina University, Service Helpdesk, ECU IT, ECU Helpdesk, the Web Master, Webmail, the IRS, Your Financial Institution, etc. are bombarding e-mail mailboxes. Although IronPort blocks the majority of such e-mails, some scams successfully reach your e-mail mailbox.

NEVER provide personal or sensitive information in response to any unsolicited e-mail. Don't open unsolicited e-mail attachments. No matter how realistic or enticing the e-mail message, you must remain vigilant in not responding to an e-mail hoax or scam. Just delete it! You can always contact the IT Help Desk to verify the authenticity of an e-mail. ITCS will post our announcements at, users can go there to verify the authenticity of an IT related announcement.

If you have provided personal or sensitive information in response to an e-mail scam and don't know what to do, please contact ECU's IT Help Desk at 328-9866 or

Visit the IT Security website, for examples of e-mail scams and additional information on avoiding them.


Kronos Downtime

Posted: February 23
System/Service: Kronos Downtime

When: Sunday, February 26, 2017 from 7:00am - 12:00pm.

Description: Kronos will be unavailable Sunday, February 26 from 7:00am-12:00pm for System Maintenance. Please note, Kronos Timeclock devices will be unaffected by the service outage. Employees can continue to use their ECU 1 Card at approved timeclocks to record punches in/out during the service outage.