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ITCS Notification - Phishing Scheme

Posted: July 26

ECU ITCS Security Alert - Phishing Scheme

Date: Tuesday, July 26, 2016

WARNING! The campus is seeing an "ECU ITCS Security Alert" phishing scheme telling users: "We are migrating all email accounts into Outlook Web App 2016 and as such all active Account Holder are to verify and Log in for the upgrade and migration to take effect now. This is done to improve the security and efficiency due to recent spam mails received. Cick ITC Technical Support to migrate and block further Spam mails."

If you receive one of these emails, please ignore and delete it. If you clicked on the link in the email you should change your passphrase immediately.

Reminder: ITCS reminds the campus to avoid e-mail scams, hoaxes and Phishing schemes circulating on the Internet and to not provide their password in response to such emails. Scams purporting to be from East Carolina University, Service Helpdesk, ECU IT, ECU Helpdesk, the Web Master, Webmail, the IRS, Your Financial Institution, etc. are bombarding e-mail mailboxes. Although IronPort blocks the majority of such e-mails, some scams successfully reach your e-mail mailbox.

NEVER provide personal or sensitive information in response to any unsolicited e-mail. Don't open unsolicited e-mail attachments. No matter how realistic or enticing the e-mail message, you must remain vigilant in not responding to an e-mail hoax or scam. Just delete it! You can always contact the IT Help Desk to verify the authenticity of an e-mail. ITCS will post our announcements at www.help.ecu.edu, users can go there to verify the authenticity of an IT related announcement.

If you have provided personal or sensitive information in response to an e-mail scam and don't know what to do, please contact ECU's IT Help Desk at 328-9866 or www.help.ecu.edu.

Visit the IT Security website, http://www.ecu.edu/cs-itcs/itsecurity/phishing-scams.cfm for examples of e-mail scams and additional information on avoiding them.

Maintenance

ITCS Notifications

Posted: July 28

Systems/Services: PCAnywhere and Dameware Block from off Campus
When: Monday, August 1, 2016
Description: Beginning Monday, August 1st, ITCS will block PCAnywhere and Dameware remote control utilities from accessing computers on the ECU network via the Internet. Faculty, staff, students, and vendors who use these applications to remotely control computers on the ECU network will first need to connect to the network through a VPN connection. Instructions for connecting through a VPN connection are at: http://www.ecu.edu/itcs/help/vpn .

This step is being taken to reduce a significant risk to ECU computing resources when these applications are used maliciously by unauthorized entities.



Systems/Services: Enterprise Vault
When: Friday, July 29th 8:00pm to Sunday, July 31st 6:00pm
Description: ITCS will be performing a database migration beginning Friday, July 29th at 8:00pm through Sunday, July 31st at 6:00pm. Enterprise Vault will be unavailable during this migration.


Systems/Services: Database Migration
When: Sunday, July 31st from 7:00am to 12:00pm
Description: ITCS will be performing a database migration on Sunday, July 31st from 7:00am to 12:00pm. Systems affected by this migration include (but are not limited to): Citrix, AppSense for Citrix, Ellucian Mobile, and PiratePort.




Systems/Services: Tegrity
When: Tuesday, August 2nd from 2:00am to 10:00am
Description: Tegrity will be unavailable on August 2nd from 2:00am to 10:00am for system updates.



Systems/Services: iWebfolio
When: Thursday, August 4th from 8:00pm to 9:00pm
Description: iWebfolio will be unavailable on August 4th from 8:00pm to 9:00pm for system updates.

ECU ITCS Security Alert - Phishing Scheme

Posted: July 24

ECU ITCS Security Alert - Phishing Scheme

Date: Sunday, July 24, 2016

WARNING! The campus is seeing an ICT Technical Support phishing scheme telling users: "We are migrating all email accounts into Outlook Web App 2016 and as such all active Account Holders are to verify and Log in for the upgrade and migration to take effect now. This is done to improve the security and efficiency due to recent spam mails received. Cick ITC Technical Support to migrate and block further Spam mails."

If you receive one of these emails, please ignore and delete it. If you clicked on the link in the email you should change your passphrase immediately.

Reminder: ITCS reminds the campus to avoid e-mail scams, hoaxes and Phishing schemes circulating on the Internet and to not provide their password in response to such emails. Scams purporting to be from East Carolina University, Service Helpdesk, ECU IT, ECU Helpdesk, the Web Master, Webmail, the IRS, Your Financial Institution, etc. are bombarding e-mail mailboxes. Although IronPort blocks the majority of such e-mails, some scams successfully reach your e-mail mailbox.

NEVER provide personal or sensitive information in response to any unsolicited e-mail. Don't open unsolicited e-mail attachments. No matter how realistic or enticing the e-mail message, you must remain vigilant in not responding to an e-mail hoax or scam. Just delete it! You can always contact the IT Help Desk to verify the authenticity of an e-mail. ITCS will post our announcements at www.help.ecu.edu, users can go there to verify the authenticity of an IT related announcement.

If you have provided personal or sensitive information in response to an e-mail scam and don't know what to do, please contact ECU's IT Help Desk at 328-9866 or www.help.ecu.edu.

Visit the IT Security website, http://www.ecu.edu/cs-itcs/itsecurity/phishing-scams.cfm for examples of e-mail scams and additional information on avoiding them.

ITCS Notification - PCAnywhere and Dameware Block from off Campus

Posted: July 21

Beginning Monday, August 1st, ITCS will block PCAnywhere and Dameware remote control utilities from accessing computers on the ECU network via the Internet. Faculty, staff, students, and vendors who use these applications to remotely control computers on the ECU network will first need to connect to the network through a VPN connection. Instructions for connecting through a VPN connection are at: http://www.ecu.edu/itcs/help/vpn .

This step is being taken to reduce a significant risk to ECU computing resources when these applications are used maliciously by unauthorized entities.