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All major ITCS services are operating normally. If you are experiencing problems or wish to report an outage, please Contact Us.

Maintenance

ITCS Announcements – SabaMeeting, Blackboard, and the Austin Computer Lab

Posted: May 5

System/Service: SabaMeeting
When: Saturday, May 7th at 12:00 am to Tuesday, May 10th at 12:00 am
Description: SabaMeeting will be unavailable from Saturday, May 7th at 12:00 am to Tuesday, May 10th at 12:00 am while Saba upgrades ECU's SabaMeeting environment to version 8.4.5.

System/Service: Blackboard
When: Monday, May 9th at 8:00 am to Wednesday, May 11th at 5:00 pm
Description: Blackboard will be unavailable from Monday, May 9th at 8:00 am to Wednesday, May 11th at 5:00 pm for scheduled maintenance. During this downtime, Tegrity users will not be able to access the Tegrity lecture capture service. For more information, please see the Blackboard blog: http://blog.ecu.edu/sites/blackboard/ .

System/Service: Closing -- Austin Computer Lab
When: Thursday, May 5th at 4:00pm through Wednesday, May 11th
Description: The Austin Computer Lab (Austin 104) will be closing today, Thursday, May 5th at 4:00pm and will remain closed through Wednesday, May 11th. The lab will reopen on Thursday, May 12th.

ECU ITCS Security Alert - Spam Emails

Posted: April 29

ECU ITCS Security Alert - Spam Emails

Date: Friday, April 29, 2016

WARNING! The campus is seeing a few spam emails with the subjects being Attached Doc, Attached Image, Attached Picture, or Attached file.

If you receive one of these emails, please ignore and delete it. If you clicked on the file you should scan your computer using your antivirus program (Symantec Endpoint Protection) and change your passphrase immediately.

Reminder: ITCS reminds the campus to avoid e-mail scams, hoaxes and Phishing schemes circulating on the Internet and to not provide their password in response to such emails. Scams purporting to be from East Carolina University, Service Helpdesk, ECU IT, ECU Helpdesk, the Web Master, Webmail, the IRS, Your Financial Institution, etc. are bombarding e-mail mailboxes. Although IronPort blocks the majority of such e-mails, some scams successfully reach your e-mail mailbox.

NEVER provide personal or sensitive information in response to any unsolicited e-mail. Don't open unsolicited e-mail attachments. No matter how realistic or enticing the e-mail message, you must remain vigilant in not responding to an e-mail hoax or scam. Just delete it! You can always contact the IT Help Desk to verify the authenticity of an e-mail. ITCS will post our announcements at www.help.ecu.edu, users can go there to verify the authenticity of an IT related announcement.

If you have provided personal or sensitive information in response to an e-mail scam and don't know what to do, please contact ECU's IT Help Desk at 328-9866 or www.help.ecu.edu.

Visit the IT Security website, http://www.ecu.edu/cs-itcs/itsecurity/phishing-scams.cfm for examples of e-mail scams and additional information on avoiding them.