System Status

Known Issues

ECU ITCS Security Alert - Phishing Scheme -

Posted: November 30

ECU ITCS Security Alert - Phishing Scheme

Date: November 30, 2015

WARNING! The campus is seeing a phishing scheme telling users: "You have two message's from your faculty admin. Please click the button below to read your message."

If you receive one of these emails, please ignore and delete it. If you clicked on the link in the email you should change your passphrase immediately.

Reminder: ITCS reminds the campus to avoid e-mail scams, hoaxes and Phishing schemes circulating on the Internet and to not provide their password in response to such emails. Scams purporting to be from East Carolina University, Service Helpdesk, ECU IT, ECU Helpdesk, the Web Master, Webmail, the IRS, Your Financial Institution, etc. are bombarding e-mail mailboxes. Although IronPort blocks the majority of such e-mails, some scams successfully reach your e-mail mailbox.

NEVER provide personal or sensitive information in response to any unsolicited e-mail. Don't open unsolicited e-mail attachments. No matter how realistic or enticing the e-mail message, you must remain vigilant in not responding to an e-mail hoax or scam. Just delete it! You can always contact the IT Help Desk to verify the authenticity of an e-mail. ITCS will post our announcements at, users can go there to verify the authenticity of an IT related announcement.

If you have provided personal or sensitive information in response to an e-mail scam and don't know what to do, please contact ECU's IT Help Desk at 328-9866 or

Visit the IT Security website, for examples of e-mail scams and additional information on avoiding them.

ECUP EHR/Healthspan Issue Resolved

Posted: November 30

The ECUP EHR/Healthspan issue has been resolved.

If you experience any further problems with ECUP EHR/Healthspan, please contact the ECU IT Help Desk by phone at 252-328-9866 or via the Web at


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