System Status

All Systems Operational

All major ITCS services are operating normally. If you are experiencing problems or wish to report an outage, please Contact Us.


ECU ITCS Security Alert - Phishing Scheme

Posted: July 24

ECU ITCS Security Alert - Phishing Scheme

Date: Sunday, July 24, 2016

WARNING! The campus is seeing an ICT Technical Support phishing scheme telling users: "We are migrating all email accounts into Outlook Web App 2016 and as such all active Account Holders are to verify and Log in for the upgrade and migration to take effect now. This is done to improve the security and efficiency due to recent spam mails received. Cick ITC Technical Support to migrate and block further Spam mails."

If you receive one of these emails, please ignore and delete it. If you clicked on the link in the email you should change your passphrase immediately.

Reminder: ITCS reminds the campus to avoid e-mail scams, hoaxes and Phishing schemes circulating on the Internet and to not provide their password in response to such emails. Scams purporting to be from East Carolina University, Service Helpdesk, ECU IT, ECU Helpdesk, the Web Master, Webmail, the IRS, Your Financial Institution, etc. are bombarding e-mail mailboxes. Although IronPort blocks the majority of such e-mails, some scams successfully reach your e-mail mailbox.

NEVER provide personal or sensitive information in response to any unsolicited e-mail. Don't open unsolicited e-mail attachments. No matter how realistic or enticing the e-mail message, you must remain vigilant in not responding to an e-mail hoax or scam. Just delete it! You can always contact the IT Help Desk to verify the authenticity of an e-mail. ITCS will post our announcements at, users can go there to verify the authenticity of an IT related announcement.

If you have provided personal or sensitive information in response to an e-mail scam and don't know what to do, please contact ECU's IT Help Desk at 328-9866 or

Visit the IT Security website, for examples of e-mail scams and additional information on avoiding them.

ITCS Notification - PCAnywhere and Dameware Block from off Campus

Posted: July 21

Beginning Monday, August 1st, ITCS will block PCAnywhere and Dameware remote control utilities from accessing computers on the ECU network via the Internet. Faculty, staff, students, and vendors who use these applications to remotely control computers on the ECU network will first need to connect to the network through a VPN connection. Instructions for connecting through a VPN connection are at: .

This step is being taken to reduce a significant risk to ECU computing resources when these applications are used maliciously by unauthorized entities.