Computing Resources for Faculty & Staff

Tell a friend about this page.
All fields required.
Can be sent to only one email address at a time.
Share Facebook Icon Twitter Icon
Welcome New Faculty and Staff

Computing Resources

Accounts | Connections | Communications | Tools | Policies

IT Help Desk

Having an immediate problem? Give us a call or visit the IT Help Desk website where you will find the latest IT announcements, current top issues, help with a password reset and more.

Faculty/Staff on either campus call

252.328.9866 or 800.340.7081

Help Desk Hours

IT Walk-in Help Desk

Walk-in IT support for software, network, virus/malware troubleshooting for faculty and staff. Need help using a program? Call to set up a consult appointment.

Austin Bldg., Rm. 103 - 252.328.5401

Health Sciences Bldg., Rm. 3330 - 252.328.9866

Service Hours


Pirate ID

Newly-hired faculty and staff receive a username, or PirateID, that allows access to secure sites such as email, Blackboard, Banner, Pirate Port and more. PirateID accounts are activated, security questions are set up and the passphrase created through the Pirate ID (PID) auto-registration system. To learn more about PirateID activation, see this step-by-step tutorial.

Each user is required to change his/her passphrase every 90 days.

Passphrase Maintenance

If a user's passphrase locks and must be reset, a user can stop by the Walk-in IT Help Desk—have a picture ID handy—or use the passphrase maintenance system (PID) for a self-service reset.

Passphrases are locked if they are not changed by the 90-day deadline. The PID system is also useful in retrieving a forgotten passphrase.


The ECU ID number is an employee's numerical identifier in ECU administrative systems. This number begins with a "B." If forgotten, an employee's ECU ID is available through the OneStop system.

back to the top


On-Campus Wireless Access

ECU has two wireless networks covering most areas of both the Health Sciences and Main campuses. Buccaneer is the secure network automatically configured for ECU-owned faculty and staff mobile laptops and Mac devices. The Pirates network is used for mobile devices and student laptops.

Off-Campus Virtual Private Network (VPN) Access

When away from campus, faculty, staff and students connect to on-campus resources, such as Piratedrive, through a Virtual Private Connection. After the easy, initial setup, log in using this secure connection from anywhere with just a click!

Mobile Computing

Check the mobile computing site for instructions on configuring ActiveSync, iPad information and more.



Announce Listserv

Subscribe to receive or send ECU-related announcements, news, deadlines, campus events, etc. For faculty and staff only.

Email Information

Information about e-mail accounts including how to set up Outlook 2010 at home.

Instant Messaging and Online Meetings

Microsoft Lync 2010 is the campus IM program and also features online meeting options on campus, off campus and even with non-ECU collaborators!


Visit the telecommunications website for instructions on using your office telephone, voicemail, conference calling and more.


We invite you to read through the documentation and see how you can utilize this resource.

back to the top


Banner Resources

Visit the Banner portal for Banner training and more.


ECU's educational content management system.

Collaboration Tools

Pick the collaboration or communication tool best-suited to your project.

Microsoft Products

Links to online training, downloads and other resources.

OneStop and Pirate Port

All-in-one resource portal for the Pirate Nation. OneStop is evolving into Pirate Port, an interactive, customizable portal. Add pages, widgets, apps and even customize your My Links feature. OneStop features are being transitioned to Pirate Port over the next year. Until then, these two services will run in tendem.


Electronic grading available in the Walk-in IT Help Desk. Find hours and locations.


Each faculty, staff and student at ECU has 40 GB of server file storage space.

Qualtrics Surveys

Survey tool for ECU faculty, staff and students.

SabaMeeting (formerly Centra)

A Web conferencing learning program.

Sedona Academic Publications Database

The academic publication database for faculty houses a list of your publications, generates your annual report, your CV and PAD.


Microsoft Windows SharePoint provides a virtual space for your team or department to communicate, share documents and work together on projects. Submit an IT Help Desk service ticket to request a site.

Classroom Technology

ECU has over 400 smart classrooms spanning both campuses. Check out the database to find exactly the equipment configuration you need.


Go here to see the list of ECU-supported software. Most applications have ITCS consultants and teams assigned to provide support.

Visit the statistical software page to learn more about the packages we offer to faculty, staff and students.

Virtual Computing Lab

Users connect from home to access various software programs such as DreamWeaver, Camtasia, Adobe Products and more.

Web Publishing

Need a website for instruction? Need a departmental website? Pick the appropriate Web service from the Web Publishing home page.

back to the top


Policies Home

Find information on ECU policies such as passphrase expiration, network use, media release consent form and guidelines and more.

Copyright Policy

The copyright policies for ECU.

Academic Computer Use Policy

See this regulation on limitations and permissible uses of the computing resources at ECU.

Social Media Guidelines

While all ECU employees are welcome to participate in social media—Facebook, Twitter, Yammer—ITCS encourages everyone who participates in and contributes to online commentary to understand and follow ECU's social media guidelines and the university's social media regulation.

Back to the top

Contact US

East Carolina University
209 Cotanche Street | Greenville, NC 27858
252.328.9000 | Contact Us
© 2014 | Terms of Use | Last Updated: 2014-04-23
Give To East Carolina University