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Student Health Services (SHS) respects and preserves the privacy and
confidentiality of all patient information. Information whether
written, spoken, recorded electronically, or printed will receive the
highest level of confidentiality.
East Carolina University we are committed to protecting our patients’
privacy and maintaining our organization’s security of information. At
SHS, we continue to comply with state and federal regulations. We
strive to maintain the confidentiality, security, and integrity of our
patients’ health information.
Please see East Carolina University Student Health Services' Notice of Privacy Practices.
We know that you are very busy but that you also are very interested in your student’s health. Although parents often feel it's unfair, we are unable to discuss information relating to a student's health care--including appointments, billing, provider visits, lab test results, etc. Except in life threatening emergencies, or unless required by federal, state, or local law(s), your student’s health information will not be disclosed without the student’s authorization.
On occasion, SHS receives telephone calls from parents about students’ medical care. Our health care providers are unable to disclose or discuss any medical information without the student’s verbal or written permission. In certain medical situations, SHS is also unable to disclose medical information regarding a minor.
Student health information is governed by North Carolina State laws,
FERPA http://www2.ed.gov/policy/gen/guid/fpco/ferpa/index.html and
HIPAA http://www.hhs.gov/ocr/privacy/hipaa/administrative/index.html laws.
(Family Educational Rights & Privacy Act of 1974) guarantees certain rights
to students. A couple of these rights
are: the right to inspect and review
their educational records, the right to seek to amend their educational
records, and the right to limit the disclosure of their educational records.
Carolina University can only provide confidential information about a student
to a third party when the student completes the Buckley Form (accessed from
his/her OneStop), and as long as the parent/guardian presents tax information
demonstrating the student is claimed as a dependent. The Buckley Form only
authorizes ECU to share information related to the
student’s academic, judicial, and/or financial records (to a third party). The Buckley Form does not permit ECU, or
specifically Student Health Service, to release any medical or health
information about a student/patient.
Similar to FERPA, HIPAA is the Health Insurance
Portability and Accountability Act which protects patient rights regarding
personal health information. Student
Health Service’s medical records are completely confidential. In most
situations, unless a student provides permission, we cannot disclose any health
information to anyone, including parents, friends, or professors. There is a
specific medical authorization form that must be completed by the patient in
order for Student Health Service to provide health information to a third