The Student Health Service fee that ECU students pay as part of their general university tuition entitles them to many professional services offered by the Student Health Service. The fee itself pays for any office visit charges, meaning a student does not have to pay to be treated by a health care provider. However, the fee does not cover services such as procedures, lab, radiology, orthopedic equipment, or pharmacy.
Students paying a health fee as part of their tuition are entitled to use the facility without an office visit charge. Students who do not pay a health fee must pay a Student Health access fee to receive services.
Those who are subject to a Student Health access fee include:
Students who miss their appointment or do not cancel at least 1 hour ahead of their scheduled time will be considered a "no-show/late cancellation" and will be assessed a $20.00 fee to their university account.
Please call (252) 328-6841 for questions or to find out more about specific fee charges.
Payment for any charges incurred by a student is due on the day of service.At our Main Campus SHS, we accept several forms of payment: cash, check, MasterCard/Visa/Discover, or students may charge the balance to the University Cashier’s Office*.
At our Health Sciences SHS, all charges will be charged to the University Cashier's Office*.
SHS is an in-network provider for most Aetna, Blue Cross Blue Shield, Coventry, First Health Network, and MedCost insurance plans and will file claims for students who present a current copy of their insurance card at the time of service; any charges unpaid or denied by their insurance plan will be charged to the university Cashier's Office after the claim is processed.
Charges posted at the Cashier's Office are noted as a “Student Health charge” and this posting reveals no specifics concerning the actual visit. The Student Health Service holds with utmost regard a patient's right to privacy, and information concerning a visit is not accessible by any person outside of Student Health Service without expressed written permission from the patient.
*An important note about charges sent to the Cashier’s Office: If charges are deferred to the cashier, payment should be made to the University Cashier's office within 30 days following services rendered or before the end of the current semester, whichever is sooner.Until payment is received, please be aware that records may be tagged, which may prevent registration for classes, receiving of course schedules, graduation, or being able to receive transcripts.Beyond the current semester of enrollment, balances remaining on the student’s account will begin to accrue interest and may be submitted for collections to the North Carolina Attorney General which could cause garnishment of state income tax refunds and involvement of external collection agencies.
Please pay your bill at the cashier's office in a timely manner.
East Carolina University students meeting specific eligibility criteria are required to have health insurance. ECU offers an affordable Student Health Insurance Plan for students who need coverage or for those desiring to change insurance plans. For more information about the Student Health Insurance Plan, eligibility requirements, how to enroll or, if you already have existing coverage, how to waive out of the plan, visit our Student Health Insurance page.
ECU Student Health Services files claims for Student Health Insurance Plan policy holders. Most Aetna, Blue Cross Blue Shield (BCBS), Coventry, First Health Network, and MedCost plans are also accepted; students must bring their current insurance card and present it at the time of check in.
Students who have policies through other insurance carriers may request a walk out statement that can be used to self file claims. Please be advised that ECU Student Health may not be in network for other insurance carriers. It is strongly advisable that a student consults their individual policy regarding benefits and coverage before seeking care at ECU Student Health.
The ECU Student Health Service Pharmacy does accept a variety of prescription drug plans. Please visit our pharmacy page for more information.