General Medical

Student Health can help with a variety of general medical issues and needs. 


Policy change effective May 1, 2015: read more here.

Student Health Services (SHS) can provide refills for patients taking prescription medications for Attention Deficit Disorder/Attention Deficit Hyperactivity Disorder (ADD/ADHD). SHS does not provide testing for ADD/ADHD.  Stimulant medications for ADD/ADHD are Class II narcotics and are governed by federal and state laws and regulations. SHS will refill these medications only if the below requirements are met:

  • Written documentation must include a copy of a formal evaluation or formal diagnosis of ADD/ADHD from a mental health medical provider (e.g. psychologist, psychiatrist, physician assistant or nurse practitioner working in a mental health setting). Student Health Service (SHS) providers will no longer accept clinical notes alone from a primary care physician, family physician, or pediatrician as an acceptable form of diagnostic documentation.  
  • The patient must also provide documentation showing recent treatment for ADD/ADHD. If the patient has not had treatment within the past five years, they will be required to be formally reevaluated for ADD/ADHD by a mental health provider and present documentation prior to stimulant medication being restarted by SHS.
  • Students will not possess a controlled substance without a legitimate prescription, or give or sell these medications to others. This is illegal and potentially dangerous.
  • Appointments are required monthly for ADD/ADHD refills. Patients will not be given refills through our triage service or by phone.
  • By law prescriptions cannot be called to a pharmacy. Under most circumstances, SHS providers will only write for a 30 day supply with no refills.
  • No renewal of the prescription is allowed earlier than 25 days from the previous prescription date.
  • There will be no replacement for lost, stolen, or damaged prescriptions. There are noexceptions to this policy.
  • Students who do not keep their follow-up appointments will not be able to receive a renewed prescription until he or she returns for an appointment. There will be continued monitoring of blood pressure, heart rate, side effects, response to therapy, compliance, and illicit drug use.In accordance with North Carolina general statutes, students filling prescriptions at the pharmacy must provide a government issued ID to receive their medication; it may be in the form of a state issued driver’s license, state issued DMV identification card, or passport. No exceptions will be made.

    Read more about stimulant medications and what SHS requires of students seeking ADD/ADHD prescriptions.

    Acute problems
    Student Health Services (SHS) treats a variety of illnesses through the medical clinic. Visits for symptoms of colds, sinus infections, strep throat, mono, ear infections, and flu are the most common. Other frequent conditions that are evaluated in the clinic are nausea, vomiting, diarrhea, urinary problems, abdominal pain, gynecological issues, skin conditions, eye infections, sexually transmitted infections, fatigue, and headaches. If you need evaluation, please schedule an appointment by calling (252) 328-6841, visiting our appointment office inside the health center, or by scheduling via Online Student Health.

    Have some of the symptoms above but you are not sure if you need an appointment? Visit our self care guides to see if you can safely treat your problem at home or if you need to see a provider. You can also call (252) 328-6841 and ask to leave a message for a nurse to return your call to discuss your health care concern.

    Looking for an over-the-counter medication? Visit our pharmacy to get recommendations from our pharmacists.

    Chronic issues
    Do you have a chronic condition that requires medication management or frequent monitoring? SHS providers can evaluate and manage many chronic illnesses and conditions, ranging from asthma to diabetes to irritable bowel syndrome to high blood pressure.

    Whether you are injured as a result of club or varsity sports, through exercising, lifting boxes, because you missed a step and twisted your ankle, or even if you have a lingering pain from high school, Student Health is here for you. Our providers can evaluate your injury, obtain x-rays if needed (we have digital x-ray onsite in the health center), recommend treatment plans, and even provide splints, braces, or crutches if your injury requires further management. All of our providers can treat injuries, and in addition, we house the team physician for ECU, who specializes in Sports Medicine.

    Break a bone? We will take care of setting up your referral appointment at the local orthopedics office. 

    Nurses at SHS provide many services to patients. If you need assistance with, or a visit for one of the following services, our nurses can help. Call (252) 328-6841 for an appointment, stop in to our appointment office inside the Student Health Center, or go to Online Student Health to schedule.

    Blood pressure check
    Do you want to keep an eye on your blood pressure? Or maybe your provider has asked you to return to have it checked a few times? Our nurses can help you monitor your blood pressure by checking it for you. This is only a measurement of your blood pressure; if you need to see a provider or are having any symptoms, please make an appointment with a provider. There is no charge for this service.

    Suture or staple removal
    If you have sutures or staples that need removal, our nurses can provide this service. It does not matter if you received the skin closures here or at an outside facility. There is a small fee involved with this procedure; please inquire with SHS regarding any associated charges.

    Dressing changes
    If a SHS provider has instructed you to return for dressing changes, or if you need to continue wound care from an outside provider, our nurses can help. If you have been seeing an outside provider, please fax or bring us your wound care instructions from your provider (frequency of dressing changes, what supplies you will need, etc). Please note: SHS does not do dressing changes involving Wound Vacs. There is a small fee involved with dressing changes; please inquire with SHS regarding any associated charges.

    Outside lab orders
    SHS can perform lab work that is ordered by an outside provider. You must provide a written order by fax, mail or by hand carrying the order with you when you come in for your lab work. The order must contain the following information to be valid:

    1. Ordering providers name, office address, phone number and fax number
    2. Patient’s name and date of birth
    3. Name of test(s) to be performed
    4. Associated diagnosis or diagnosis (ICD-9) code
    5. Frequency of test (one time, weekly, monthly, etc)

    Charges for lab tests vary; please inquire about pricing before having any lab work performed. Be advised that the only insurance SHS files is the Student Health Insurance Plan; patients with any other type of health insurance will be responsible for payment on the day of service. SHS can provide a walk out statement for self-filing of claims, but please check with your insurance PRIOR to having lab work performed as the charges may not be reimbursed.

    TB skin test readings
    Did you receive a PPD (TB skin test) that needs to be evaluated? Our nurses can "read" your test and give you a copy of the results. TB skin tests must be "read" 48-72 hours after placement; once this time frame expires, the test is no longer valid and must be repeated at the patient's expense. Did an outside facility place the TB skin test? We can read it for you as long as you bring documentation of when the test was placed.

    Titers, TB Gold testing, Sickle Cell testing or urine drug screens
    Students needing titers (hepatitis b, varicella, or measles/mumps/rubella), TB Gold testing, Sickle cell testing, or urine drug screens performed may make a nurse appointment. The nurse can order the testing and advise you of how to obtain results. This service is only for the lab work itself; if you need a physical exam as well, you must make an appointment with a provider. The physical appointment with a provider will include the actual exam, any needed lab work or testing, as well as completion of any necessary forms/paperwork.

    Sexually transmitted infection (STI) screening
    Students who are NOT currently experiencing ANY symptoms can utilize our nurse service for STI screening. Nurses can order urine testing for gonorrhea/chlamydia, blood testing for syphilis, and blood testing for HIV. The appointment is quick--no physical exam needed! Please be sure NOT to urinate within 1 hour of your appointment, and make sure it has been at least a week since last sexual contact, before coming in for screening. Charges for lab tests vary; please inquire about pricing before having any lab work performed.

    The nurse service for STI screening is not for students needing a gynecological exam for birth control, an annual physical, or evaluation for genital warts/sores/lesions; these visits require a provider appointment for evaluation. Please see the Women's health, Men's health, or LGBT health pages for more specialized information.


    Students need physicals for a variety of reasons: for a department requirement, an internship, a job, a volunteer experience, etc. Student Health can provide physical exams and any necessary lab testing and/or vaccinations for most types of physicals* that are related to academic or employment opportunities.  

    The actual physical exam for academic requirements is free for students who pay a health fee, but if your physical requires lab testing, x-rays, diagnostic tests, vaccines or tuberculosis testing, you will be responsible for those charges. Please check with your program, job, or specific agency requiring the physical about what tests or other treatments are needed for your physical. Students needing a non-academic physical (for a job, to volunteer, etc) will be charged a physical fee in addition to any needed lab work or vaccinations.

    To make an appointment for a physical, you must either call (252) 328-6841 or stop by the appointment office at Student Health; currently appointments for physicals cannot be made online.  

    For physical appointments:

    - You need to arrive at least 15 minutes ahead of your appointment time and you must bring any necessary paperwork that must be filled out or signed by Student Health personnel. Please ensure all paperwork has your name filled in as well as any other sections that are your responsibility. Student Health does not provide forms from departments; it is your responsibility to provide any needed paperwork.
    - Check with your department about deadlines for physicals. Student Health will make every effort to accommodate your preferred time and date for scheduling, but be aware that we do a large number of physicals and you should not wait until right before your deadline or you may not be able to get an appointment.  
    - Keep in mind that many tests, including tuberculosis tests, take several days before results are available. If you wait to schedule until right before your physical is due, you will not meet your deadline.  
    - Be advised, students who fail to cancel at least an hour prior to their scheduled appointment time will be considered a "no show/late cancellation" and will have a $20.00 fee charged to their cashier account.

     * Be advised, Student Health does not perform physicals for “self” or for any fraternity/sorority activities. If the physical is not for an established, official academic or employment reason, Student Health reserves the right to refuse to perform the physical. Some examples of physicals we do not provide: immigration physicals through the Department of Homeland Security, physicals for recreational permits or licenses, DMV physicals, or physicals for life insurance. Requests for physicals other than those stated above may be considered on a case by case basis by in consultation with the Medical Director or Director, based on, among other factors, time constraints.

    Students often need refills for birth control, thyroid medication, asthma inhalers, depression/anxiety pills, and many other types of prescription medications. Our providers can, with proper documentation, write for prescription refills if patients are current with their treatment regiments. Medication refills are seen by appointment only.

    If you have refills remaining on a current prescription, you can have it transferred to our pharmacy. Not sure if your latest prescription filled at Student Health Services (SHS) has refills left? Call our pharmacy at (252)328-6841, and they can check for you.

    Birth control:
    Students must have a current annual women's visit and screening for STIs performed within the last year, either done at SHS or at an outside provider. If done at an outside office, SHS must have the records on file before your appointment for your refill. For more information, visit the Contraceptive Counseling tab on our Women's Health Page.

    All other refills:
    Records must be on file with SHS regarding the patient’s medical history, including current diagnosis, and prescription medication information. SHS does not accept empty pill bottles as adequate proof of a prescription. For specific ADD/ADHD information, please see tab on the top of this page. 

    Student Health Services (SHS) performs some common procedures of the skin, such as:

    • toenail removals
    • incision and drainage of boils and abscesses
    • skin tag removals
    • removal of warts
    • mole removals

    All of these procedures require an appointment, and some are done in a two step process: first you make an evaluation appointment, then, upon a provider recommending the procedure, you will return for a second appointment to have the actual procedure performed. Call us at (252) 328-6841 to schedule.

    Unfortunately, due to sun exposure and frequent tanning, we do see a lot of students who have suspicious moles that need biopsy and removal. Unsure of what a suspicious mole looks like? Make an appointment to have a SHS provider check for you.