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Office of Student Financial Aid
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Welcome

We are the Office of Student Financial Aid and the Financial Services Call Center.

The Office of Student Financial Aid provides education, guidance, and support to individuals and families in the financial aid process. We administer Federal, State, and Institutional aid programs to students at East Carolina University, the Brody School of Medicine, and the School of Dental Medicine.

Please take a moment to complete the Office of Student Financial Aid online satisfaction survey. The information you submit will help our office provide the best possible service to the people we serve. Thank you for your participation.

The Financial Services Call Center provides phone support to the Office of Student Financial Aid, Cashier, and Admissions. The Call Center (Level I) is centralized for all incoming calls to Financial Aid (252-328-6610 or 252-737-6610), the Cashier (252-328-6886 or 737-6886), and Admissions (252-328-6640). The Student Financial Services Call Center can assist you with general questions about financial aid awards, outstanding requirements, amounts due on account, holds on account, AMS payment plans, eRefunds, general admissions questions and other related topics. If further assistance is required the Call Center staff will transfer the caller to Level II support in Financial Aid, Cashier, or Admissions.

Please take a moment to complete the Financial Services Call Center online satisfaction survey. The information you submit will help our office provide the best possible service to the people we serve. Thank you for your participation.



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