Appendix G

 

The University of North Carolina

Request for Authorization to Establish a New Distance
Education Degree Program

(through which 50% or more of a degree program is provided)

 

INSTRUCTIONS: Please submit three copies of the proposal to the Senior Vice President for Academic Affairs, UNC Office of the President.  The signature of the Vice Chancellor for Academic Affairs is required.

 

                                                                                                Date:  11/6/08

Constituent Institution: East Carolina University

CIP Discipline Specialty Title: Industrial Technology/Technician 

CIP Discipline Specialty Number:  15.0612            Level: B

Exact Title of the Proposed Program: BS in Industrial Distribution and Logistics

Degree Abbreviation: BS   Proposed Date of Initiation: January 2009

 

Date at which assessment will be required (at the end of the fourth year or at least two months prior to program expiration, whichever comes sooner): 

 

Will this program be completely individual access (e.g., Internet, videocassette)? Yes       

If “yes,” primary mode of delivery: Internet

 

If cohort-based, length of time to complete the program (e.g., 18 mos., 2 years)

 

List any other UNC institution that offers a similar program in the same location (if requesting a site-based program) or a similar program by individual access (if requesting an individual access program):

Institution None    

 

Does this program constitute a substantive change as defined by SACS/COC?     No

By what date should SACS be notified of authorization to establish?  n/a

 

The following items conform to the information required for SACS Substantive Change Procedure One.

 

1.   Abstract (limit to one page or less)

Describe the proposed change; its location; initial date of implementation; projected number of students; description of primary target audience; projected life of the program (single cohort [indicate number of years] or ongoing); and instructional delivery methods.

 

      The proposed change is to offer the existing BS in Industrial Distribution and Logistics online beginning in the spring of 2009. An initial group of 20 students is expected. These students will be taken mainly from the existing BSIT program already in place.  Currently there are 44 majors in the IDIS concentration in this program.  At least half of these students would like to move to this degree in order to receive a Bachelor of Science in Industrial Distribution and Logistics instead of a Bachelor of Science in Industrial Technology with a concentration in Industrial Distribution and Logistics.

 

      In addition, this program is especially important to those in the military with emphasis in logistics.  An online program in this area would help enhance those currently working in the field, military professionals wanting to advance, as well as those with transfer credits needing an online environment and those with an Associates Degree.

 

      The program will be an online program using Blackboard, Camtasia, Blade servers, Centra, Second Life, and other avenues to enhance their modes of learning in this environment.  The program is planned to be ongoing.

 

2.   Background information

Provide a clear statement of the nature and purpose of the change in the context of the institution’s mission, goals, and strategic plan; evidence of the legal authority for the change (to be provided by UNC Office of the President).

 

For more than sixty years, the mission of East Carolina University (ECU) has included support of courses and degree programs for students located beyond the borders of the campus.   Historically, these off-campus programs were offered at specific sites and outreach centers, often involving the placement of university support staff, teaching faculty, and resources at locations such as military bases and community colleges.  By 1995, with advances associated with rapidly improving technologies, access to the Internet, and faculty experience in utilizing these resources, the university began a migration from site-based instruction and student support services toward electronically supported academic programs.

 

East Carolina University proactively engaged a variety of resources to establish direction, guiding principles, and support systems required to appropriately respond to the state’s commitment to improved access to higher education.  Various campus committees actively pursued establishment of policies, procedures, and practices designed to ensure the development and support of quality programs.

 

Membership of these committees included an appropriate mix of faculty and administrators.  Surveys and reviews were conducted to determine existing best practices as well as to determine demand for critical academic programs.  One obvious influence emerging from the planning and program development process was the recognition of success in courses and programs that increasingly integrated technology to support the educational process.

 

Major strategies emerging from these planning efforts included:

  • Commitment to focus on delivery of complete degree and/or certificate programs instead of a random selection of courses
  • Commitment to use regular campus faculty, not adjuncts, to deliver most courses
  • Investment in critical support services and faculty services to facilitate development and deployment of academic programs
  • Investment in critical infrastructure, desktop technologies, and support services to support electronically offered courses
  • Development of a planning process prior to approving programs to be offered in distance education format
  • Development of a funding model to provide appropriate support for sustaining ongoing programs and resources to invest in expansion initiatives

 

3.   Assessment of need and program planning/approval

Discuss the rationale for the change, including:

·         intended audience and an assessment of need (include results of surveys or special studies);

 

Our intended audience is business professionals wanting to advance in their current fields; community college transfer students wanting a 4 year degree; and military professionals wanting to advance in their career.  Our discussions with Naval Aviation Depot (NADEP); Marine Corp Air Station (MCAS) Cherry Point; and Fort Bragg indicate that this degree would be of great interest for service members.

 

We consistently get questions from working adults presently in the industry about an online version of this program from people in industry and the military.  This degree would help these students transfer in credits from community colleges without having an AAS degree with a technical specialization.  In addition, general education classes can transfer in from the community college AA/AS, therefore making this a degree completion program.

 

Furthermore, there is no online Distribution and Logistics program in the state of NC.  With our UNC tomorrow initiatives and reaching out across Eastern NC, this degree will be beneficial for all involved.  One current need for this program is with our ports and new distribution centers across NC.  However, with this program going online, it could extend far beyond the reaches of NC.

 

The Port of Wilmington is expanding and there is a new deepwater port in Brunswick County on its way to NC.  The growth of these two initiatives will create a need for more individuals trained in the areas of Distribution and Logistics.  In addition, many companies are looking to place Distribution Centers close to the ports.  These Distribution Centers would also require the need of students graduating from this degree program, and also allow those individuals working in the ports a way to receive a 4 year degree online without having to come to campus.  This would give them opportunities that would normally not be available to them, allowing them room for advancement in their career progression. 

 

See Appendix A for examples of a short survey and responses from individuals.

                                               

·         evidence of inclusion of the change in the institution’s ongoing planning and evaluation processes; and

·         documentation that faculty and other groups were involved in the review and approval of the new site or program.

     

      The genesis of each of the university’s distance education programs begins in the academic department. Faculty members work with staff from the Division of Academic Affairs to begin the planning process. Each program has a coordinator that is a full time faculty member. They develop a program design that includes both the instructional requirements and the academic resources available to meet the needs of a widely dispersed group of students.

 

      They work with the Division of Continuing Studies to insure that prospective students are made aware of the programs available to them and student services to support these programs are incorporated into the planning process. The Office of Institutional Planning, Research, and Effectiveness insures that university surveys are made available to distance education students and that their participation is encouraged. The academic department maintains an assessment record book for each distance education program as a part of the unit’s total assessment program.

 

      The proposals are referred to the Academic Program Development Collaborative Team which consists of members representing the Office of Academic Affairs, Institutional Planning, Research and Effectiveness, the Graduate School, the Division of Continuing Studies, the Division of Research and Graduate Studies, the Division of Health Sciences as well as the Faculty Senate Chair. The groups charge is to advise departments planning new degree programs and make a recommendation to the Provost regarding the approval of program requests. The proposal is then reviewed by the Educational Policies and Planning Committee, a standing committee of the faculty senate and then referred to the executive council.

 

      Provide projected annual enrollment:

      Individual access:            Years 1) 20   2) 30 3) 40  4) 50  5) 60 

 

 

 

 

      Projected total SCHs (all sites):

Year 1

Student Credit Hours

Program Category

UG

Masters

Doctoral

Category I

 

 

 

Category II

 

 

 

Category III

360

 

 

Category IV

 

 

 

 

 

Year 2

Student Credit Hours

Program Category

UG

Masters

Doctoral

Category I

 

 

 

Category II

 

 

 

Category III

540

 

 

Category IV

 

 

 

 

 

Year 3

Student Credit Hours

Program Category

UG

Masters

Doctoral

Category I

 

 

 

Category II

 

 

 

Category III

720

 

 

Category IV

 

 

 

 

Year 4

Student Credit Hours

Program Category

UG

Masters

Doctoral

Category I

 

 

 

Category II

 

 

 

Category III

900

 

 

Category IV

 

 

 

 

 

4.   Description of the change

      Provide a description of the proposed change, including

·         description of the proposed program;

 

Distribution and Logistics represents professions in the challenging field concerned with the flow of goods and services to support the global economy. We are part of a $4 trillion industry making up more than 10% of the national Gross Domestic Product (GDP). With global competition and ever changing markets, distribution and logistics companies require the kind of training provided by East Carolina’s Distribution and Logistics program.

 

In addition to a bachelor degree, our students leave us with a Distributor Sales Certification, a yellow belt in six-sigma, and a Certification in Transportation Logistics (CTL) by the American Society of Transportation and Logistics (ASTL). Only 25 universities with the United States are allowed to give their students this blanket waiver CTL certification based upon approval of their degree program.

 

The Distribution and Logistics program prepares students for successful careers in operations, logistics, and distributor sales. Courses cover areas of the distribution and logistics industry including; sales and branch operations, supply chain, purchasing and procurement, warehousing and materials handling, inventory management, production planning, quality control, security & risk management, as well as others. The course work is supported in our Industrial Distribution Simulation Laboratory which provides real world experience in Enterprise Resource Planning (ERP) systems with Microsoft Access, Warehouse Operations, Bar Coding, RFID and Sales database handling with ACT! Software.  Our new addition of SAP software gives our students real-world experience in problem-solving.

 

See Appendix B for information regarding bringing our lab courses to the online environment.

·         specific outcomes and learning objectives;

·         curriculum and schedule of proposed course offering

 

Students will:

  • demonstrate the role Industrial Distribution and Logistics plays in the supply chain
  • develop a professional work ethic understanding the human behaviors needed to succeed in a professional sales and logistics work environment
  • understand how to communicate oral and written information to individuals and groups in business and industry in an appropriate, professional manner
  • understand the concepts and complexities involved in managing the global supply chain
  • understand how to describe how to build and manage an effective supply chain including the use of technology, supplier partnerships, and effective negotiation processes and purchasing strategies to increase efficiency
  • comprehend the role of motor, rail, air, and water transportation including regulations and forms and procedures used in domestic and international shipments
  • become knowledgeable in how to set up, organize, profile, and operate a warehouse using appropriate inventory control tools and techniques
  • demonstrate a basic understanding of business principles including Accounting, Finance, Marketing and Sales
  • develop effective computer based skills in the following: Word processing, spreadsheet analysis, presentation software, and Internet search skills
  • develop effective problem solving and critical thinking skills: Gathering and analyzing data, quantitative skills, innovation skills, and conceptual thinking
  • work effectively in teams and develop interpersonal skills: Team based presentations and cooperation and Leadership skills
  • develop an ethical mindset to overcome issues in distribution and logistics
  • have an understanding and appreciation of the diverse world in which we live

 

BS in Industrial Distribution and Logistics core classes

 

IDIS 2771 Introduction to Distribution and Logistics  

IDIS 3780,3781 Warehousing and Materials Handling

IDIS 3785 Global Logistics

IDIS 3790 Technical Presentations for Industry

IDIS 3795,3796 Distributor Sales and Branch Management

IDIS 3800 Transportation Logistics

IDIS 3805 Purchasing Logistics

IDIS 3815 Supply Chain Logistics

IDIS 3825 Strategic Pricing for Distributors

IDIS 3830 ERP Systems for Distributors

IDIS 3835 Security & Risk Analysis for Distributors

IDIS 4800 Distribution and Logistics Capstone

IDIS 4802 Distribution Research

ITEC 3290 Technical Writing

ITEC 3292 Industrial Safety

ITEC 3300 Technology Project Management

ITEC 3800 Cost and Capital Project Analysis

ITEC 4293 Industrial Supervision

ITEC 4300 Quality Assurance Concepts

 

Describe and provide rationale for any differences in admission, curriculum, or graduation requirements for students enrolled at the new site(s), or any special arrangements for grading, transcripts, or transfer policies.

 

(none)

 

Describe administrative oversight to ensure the quality of the program or services to be offered.

 

                                                Academically qualified persons participate in all decision making concerning curriculum and program                              oversight.  Permanent faculty members of ECU are responsible for presentation, management, and                                     assessment of all electronically-offered degree programs.  A program coordinator is assigned for                                           each degree program, whether offered on campus or electronically.   Each program coordinator is a                                     full-time ECU faculty member.  An assessment team representative from the academic discipline                             coordinates assessment of all on-campus and electronically offered degrees in the discipline.

 

 

5.   Faculty and support staff

      Provide:

·         number of faculty expected to deliver instruction: full-time faculty   12   part-time faculty _0_

·         a complete roster (using the SACS “Roster of Instructional Staff” form) of those faculty employed to teach in the program, including a description of those faculty members’ academic qualifications and course load in the proposed program, as well as course work taught in other programs currently offered;

·         evidence that adequate faculty members are assigned to support the program;

·         impact of the initiative on faculty workload; and

 

There are currently 19 core courses in the program.  These consist of IDIS and ITEC prefix courses.  As you can see from the table below, all of the courses are covered by tenure track or tenured faculty except for two.  These two are IDIS 3805 Purchasing Logistics and IDIS 3825 Strategic Pricing.  These two courses are mainly taught by Ms. Jeanne Marie Lawrence who is a Certified Supply Chain Professional, Certified Purchasing Manager, as well as a Certified Six Sigma Green Belt. 

 

In addition, there will be no additional impact on our faculty loads the first year because the first 20 students will come directly from our BSIT program with a concentration in Industrial Distribution and Logistics.  We are already teaching these students with our current faculty load.

 

ROSTER OF INSTRUCTIONAL STAFF

 

Name

Advanced Degree

Courses Taught

Other Qualifications

Leslie Pagliari

PhD

IDIS 2771; IDIS 3785;IDIS 3835; IDIS 4800; IDIS 4802

CSIT; Certificate in Logistics Mgmt

Chuck Coddington

PhD

ITEC 3300; IDIS 3785; IDIS 3815; IDIS 3800

 

Paul Petersen

PhD

ITEC 3800; ITEC 4293

 

Merwan Mehta

PhD

ITEC 3800; ITEC 4300; IDIS 2771

CME; CSSBB

Janet Sanders

PhD

ITEC 3800; ITEC 4300; IDIS 3790

 

Mike Behm

PhD

ITEC 3292; ITEC 3290

 

Kanchan Das

PhD

ITEC 3290; ITEC 3800

 

David Batts

EdD

ITEC 3290;ITEC 3292; ITEC 4293

 

Sam Khoury

ABD

IDIS 2771; IDIS 3780/81; IDIS 3795/96; IDIS 3830

Net+; A+; CCNA; CCAI

Mark Angolia

MS

IDIS 3780/81; IDIS 3795/96; IDIS 3800; IDIS 3830; ITEC 3300

PMP

Jeanne-Marie Lawrence

MS

IDIS 3785; IDIS 3815; IDIS 3805; IDIS 3825

CSSGB; CSCP; CPM

Sandy Friend

MS

ITEC 3290; ITEC 3292; IDIS 3790; IDIS 3835

 

**NOTE: The following are acronym descriptions for the table above:

      CSIT: Certified Senior Industrial Technologist

CME: Certified Manufacturing Engineer

CSSBB: Certified Six Sigma Black Belt

CSSGB: Certified Six Sigma Green Belt

CPM: Certified Purchasing Manager

CSCP: Certified Supply Chain Professional

PMP: Project Management Professional

Net+; A+; CCNA; CCAI: Networking and Computer Maintenance Certifications

 

It is important to note that course rotations are already committed to on campus and online deliverables.  The program can handle both at this time.

 

·         number and responsibilities of support staff (e.g., program coordinator).

 

      Describe means by which the institution will provide support services for students enrolled at the site(s) (e.g., admissions, skills assessment, course registration, academic advising, counseling, etc.).

           

A system of support services is available to distance education students from the time of admission to graduation.  The Division of Continuing Studies serves as a clearinghouse of information and a bridge linking distance education students to appropriate faculty and staff in key university offices.  Continuing Studies student services staff members are easily accessible to assist students through a dedicated email box dcs@ecu.edu or our toll free 800 number. In addition, the Division’s publications and website (www.options.ecu.edu), provide information about admission, advising, registration, bookstore services, library resources and other university services.  The Options web site has a current students page with links to financial aid, the library, the university bookstore, Blackboard course management platform, technical assistance/Helpdesk, disability support services and an orientation site.  In addition, the University has made a commitment to provide an online interface for services that all students can access anytime. The major repository for administrative services is OneStop. https://onestop.ecu.edu/onestop/ This comprehensive portal provides access to students, faculty, and staff. The university community logs in using e-mail credentials. Through the OneStop web portal, students can access advising and registration information, their course schedule, grades, course catalog, course description, a GPA calculator, university events and announcements, and a myriad of other services.

 

           

6.   Library and learning resources

·         Describe library and information resources to support the program, including staffing and services in place to support the initiative.

·         Describe cooperative agreements with other institutions and include a copy of such agreements in the appendix.

·         Relative to electronic resources, describe how students and faculty will access information, training for faculty and students in the use of online resources, and staffing and services available to students and faculty.

 

      Checking Out Books and Obtaining Articles:

Students enrolled in distance education courses may check out books from Joyner Library as well as obtain articles and research assistance at

      http://media.lib.ecu.edu/DE/DE_Home.html

 

Off-Campus Access to Services:

Joyner Library provides off-campus access to its resources and services through a proxy server. The students create accounts and are authenticated using their ECU email User ID and password. Further information regarding this service is available at http://media.lib.ecu.edu/erdbs/erdbs_description.cfm?id=96

 

Joyner Library’s Interlibrary Loan software streamlines the process for submitting and receiving ILL requests. The link to this new service is http://jill.lib.ecu.edu/illiad/logon.html. Information for first time users of the service is provided.

 

Joyner Library currently subscribes to approximately 150 databases containing indexes to journal and magazine articles. Many of these resources offer full-text access to individual articles. A listing of these resources may be found at. http://media.lib.ecu.edu/erdbs/.

 

If students wish to check and see if Joyner Library has full-text access to a particular journal title, they may use the E-Journal Portal.  http://media.lib.ecu.edu/erdbs/

 

If the library does not have electronic access to a journal article, students may obtain the article through Interlibrary Loan. Distance Education student’s information is at: http://www.ecu.edu/cs-lib/accesssrv/ill/docdel.cfm. The web-based forms for Interlibrary Loan are located at http://jill.lib.ecu.edu/illiad/logon.html. For more information on conducting research at a distance including getting books and journal articles, please review:  http://media.lib.ecu.edu/DE/DE_Home.html

Research Assistance:

Students wishing to obtain subject specific research assistance may use Pirate Source, http://media.lib.ecu.edu/reference/piratesource/. This service allows students to search for resources based on subject area and includes all types of materials from books to journals to websites.

 

Library Instruction and Tutorials are available to students under Instructional Services at http://www.ecu.edu/cs-lib/Reference/Instruction/index.cfm or

http://media.lib.ecu.edu/reference/howdoi/  which includes FAQ, Research Topics and Borrowing Information.

Students may also request assistance using the "Ask a Reference Librarian" web page.  Here they access to links for consultation by filling out a form http://www.ecu.edu/cs-lib/reference/email.cfm, or through email askref@ecu.edu, or Chat live using AOL.

 

Additional Resources:

Digital Resource Collection - http://digital.lib.ecu.edu/

Virtual Reference Desks - http://del.icio.us/joynerlibrary/vrd?setcount=25

 

7.   Physical resources

      Describe physical facilities and equipment to support this initiative.  Assess the impact that the proposed change will have on existing programs and services.

     

      East Carolina University has assembled the sufficient network resources to offer on-line degree programs and student services. These can be best viewed at:

     

      Division of Continuing Studies - http://www.options.ecu.edu/

OneStop - https://onestop.ecu.edu/onestop/

     

8.   Financial support

      Describe financial resources to support the change, including the budget for the first year of the proposed program.  Include projected revenues (including tuition and fees receipts, state appropriations based on projected SCHs, grants, etc.) and expenditures, as well as amount of resources going to institutions or organizations for contractual or support services.

     

     

Line Item

Description

Total

 

1310

EPA Faculty Salaries

66,843

Average faculty salary 77,983/21  s.h. x  18 s.h. in first year

 

 

 

 

1800

Staff Benefits

15,373

23%

 

 

 

 

2000

Supplies & Materials

1500

250 per course

 

 

 

 

 

Total Budget

83,716

 

 

 

 

 

 

 

 

 

 

107 revenue

69,107

 (average faculty salary) 77,983/406.24 (matrix fte) x  360 SCH

 

 

 

9.   Evaluation and assessment

      Describe the means used by the institution to monitor and ensure the quality of the degree program and off-campus site(s).

      Summarize procedures for systematic evaluation of instructional results, including the process for monitoring and evaluating programs at the new site, as well as using the results of evaluation to improve institutional programs, services, and operations.

     

Assessment of distance learning is fully integrated into the university-wide assessment program.  Since all distance education programs and courses originate in the academic units, with administrative support from the Division of Continuing Studies, the academic unit develops the DE assessment plan along with the assessment plan for the campus-based program. Faculty and administrators within academic units oversee all distance education programs to ensure quality and content.  Academically, there is no distinction between courses taught on campus and those taught via distance education.  All participants must meet the same course objectives and demonstrate the same learning outcomes.  The curriculum and evaluation of DE courses, however delivered, are conducted under the same procedures and personnel as on-campus courses.  The academic unit establishes the intended learning outcomes, the means of assessment, and the criteria for success, and carries out the assessment activities for both the campus and DE programs.  The assessment record book for the unit contains separate documentation for the campus and off-campus programs with parallel assessment plans and a comparability study and/or plan to document the performance of both the campus and DE programs.

 

The Office of Institutional Effectiveness coordinates the assessment of student learning outcomes in academic degree programs. A standard format for reporting goals, criteria for success, results, and use of results has been implemented and an assessment coordinator for academic affairs has been working with an assessment team, consisting of representatives from all academic units. In addition, they have conducted a number of comparisons between off-campus and comparable on-campus programs.  The SOIS is analyzed to determine difference between distance education and on-campus courses.  Both the Graduating Senior Survey (for undergraduate programs) and the Graduate Student Exit Survey are analyzed to determine student satisfaction with off-campus programs.  Comparisons are made between students graduating in distance education programs and those graduating from comparable on-campus programs.

 

Operational planning for the university incorporates procedures to evaluate the extent to which educational goals and objectives are being achieved.  During this phase, units formalize major objectives for the next planning cycle and indicate the manner in which progress toward those objectives will be measured.  Superimposed upon the short-term analysis are longer-term records of unit performance with regard to students served, graduates from degree programs, levels of research/creative productivity, grantsmanship, and service.  Longer-term records are, in turn, derived from compiling standard, day-to-day evaluative measures of teaching, research, and service.  These activities are systematically documented via annual reports, and data are then compiled and analyzed by individual units and the Office of Planning and Institutional Research, among others.

 

The Student Opinion of Instruction Survey (SOIS) is administered in the fall and spring semesters to all classes with enrollment of more than five students.  Results of those surveys are delivered to individual faculty members and to their respective unit heads.  Information from those surveys is used to contribute ideas to curriculum revision, for annual evaluations of faculty members, and for merit pay considerations for those faculty members.  Likewise, the unit head has the opportunity to use the information from the survey results to effect changes in instruction or in assignment of individual courses to instructors.  Faculty members frequently consider altering their courses based on feedback received from SOIS scores and accompanying student comments.

 

A myriad of activities is employed by academic units to evaluate instructional programs.  There are internal reviews of the SOIS results.  Faculty members and department chairs consider teaching materials through peer reviews or administrative reviews, conducted annually.  Faculty members are encouraged to use instructional technology, as appropriate to the discipline.  External reviews of entire programs are conducted for many accreditation studies and include site survey teams, surveys of employers asking how program graduates meet competencies in job settings.  Students provide information to assist in this process through the sophomore survey and the graduating senior survey, with information provided to individual programs with comparisons to all sixteen UNC campuses. 

 

Faculty members use a variety of techniques within their individual courses.  These techniques are evaluated in a number of ways.  Faculty members receive individual evaluations of their teaching through departmental chairs, accompanied by information gleaned from the SOIS.  Further assessment of techniques used in instruction may occur in conjunction with peer review (required in years one and four of non-tenured faculty members) or as a part of the process for cumulative review of permanently tenured faculty. 

 

 

10.  Appendices

      Appendices may include items such as (1) vitae of key faculty; (2) selected letters of support; (3) copies of library and other cooperative agreements, etc.

 

 

Name, title, telephone, and e-mail of contact person to respond to questions:

 

Dr. Leslie R. Pagliari, Assistant Professor and Program Coordinator

Distribution and Logistics

Phone: (252) 328-9663

pagliaril@ecu.edu

 

Dr. Chuck Coddington, Professor

Distribution and Logistics

Phone: (252) 328-9652

coddingtonc@ecu.edu

 

 

This request to establish a new distance education degree program (or program site) has been reviewed and approved by the appropriate campus committees and authorities.

 

                                                                                                           

Provost and Senior Vice Chancellor for Academic and Student Affairs

 


Appendix A: Survey of Interesting Individuals for the Online Program in Distribution & Logistics

Student 1

  1. Briefly describe your professional background (what you do if you are currently employed)

I am currently employed by General Dynamics Information Technology as a Defense contractor.  I work on a Reliability centered Maintenance (RCM) project that requires me to analyze the lifecycle of the H-53 helicopter’s T-64 engine.  Much of this work involves cost analysis, supply chain management and purchasing/distribution logistics.  From time to time my job also requires that I make presentations of my work to the customer.  I am a retired Marine with over 22 years experience providing operational aviation maintenance and support to the Marine Corps and Department of Defense.

 

  1. How will the online IDIS program will enhance your career?

A degree in Distribution & Logistics will give me a broader scope and insight to the field of logistics.  I have not been formally trained; consequently many career enhancing opportunities are not available to me.  This degree will really provide me with a leg up and enable me to transition to the upper levels of my field.

 

  1. Why do you need this degree as an online option?

Online is the only way I can go to school.  I am a non-traditional student with a family of five.  It is not desirable or feasible that I resign from my current fulltime employment and relocate my school aged children to Greenville (in order to sit in a traditional classroom).  This online degree at East Carolina University is the opportunity I have been searching for!

 

  1. Why are you interested in our online IDIS (as opposed to other degree options ECU or other universities offer)?

The Fleet Readiness Center-East (FRC-E) at the Naval Aviation Depot on board MCAS Cherry Point, NC is an established industry leader in this state.  Logistics is a growing field at the FRC-E.  A career in logistics is undoubtedly my best opportunity in the eastern North Carolina area.  East Carolina is the closet university to where I live and work.  It is an outstanding institution of learning.  Why would I want to go someplace else?  It stands to reason I should pursue my educational goals at East Carolina!

 

  1. Do you do or will you have an AA or AS degree (college transfer/general education degree)?

I currently have an Associate in Science and an Associate in General Education, however, neither unlocks the doors a degree from East Carolina will.

 

  1. Do you have military training/service?  If so, can you briefly explain your areas of training/service that would apply to the distribution/logistics field?

I am a retiree of 20 years honorable service in the United States Marine Corps.  Before I retired I had supervised an avionics work center though all the phases of military aviation maintenance support in many diverse environments.  Aviation support thousands of miles away while on deployment in Africa, the Middle East, or Asia is considerably different than at a home base in the continental United States.  I was also a Quality Assurance Representative.
Here is an abbreviated listing of some of my US Marine Corps training.  I need the training provided at ECU because not much of my active duty training applies to the logistics field:

Certif., Individual Material Readiness List Mngr., FASOTRA, Cherry Point, NC,        2002

Certif., Aeronautical Technical Publications Librarian, FASO, Brunswick, ME,            1999

Certif., Naval Aviation Maint. Discrep. Rprtng. Prgm., FASO, Brunswick, ME,          1998

Certif., Quality Assurance Course, FASOTRA, Brunswick, ME,                               1998

Certif., Naval Aviation Maintenance Work Center Suprvsr, FASO, Cherry Pt., NC,     1992

Certif., Hazardous Waste Material Management, NADEP, Cherry Pt., NC,                1990

 

I and my family need this program at ECU.


Student 2

 

  1. Briefly describe your professional background (what you do if you are currently employed)

I am currently working out of Mooresville, NC as a Warehouse Manager that provides services to Lowes Home Improvement.

 

  1. How will the online IDIS program will enhance your career?

The ID&L program will enhance my career by opening more professional opportunities such as; Logistic Coordinator, Project Management, or Service Account Manager.

 

  1. Why do you need this degree as an online option?

I need this degree as an online option to be able to complete my bachelor’s degree. I am a full time employee that needs work benefits, father of my six month old daughter, and currently own my own home here in the Charlotte area. For all of these reasons I will depend on a solid internet based program.

 

  1. Why are you interested in our online IDIS (as opposed to other degree options ECU or other universities offer)?

I am interested in the IDIS program because I would like to complete my personal goals. One of which is to open better opportunities for employment so that I can better support my family. Another goal of mine includes, setting a standard of education level for my daughter. I hope that she will follow my example, by not limiting herself to her education and to never stop learning.

 

  1. Do you do or will you have an AA or AS degree (college transfer/general education degree)?

I do have an AGE degree and will graduate this December with three more associate degrees in; (AA)Arts, English, and Political Science

 

  1. Do you have military training/service?  If so, can you briefly explain your areas of training/service that would apply to the distribution/logistics field?

I do not have any military training but, I do have a considerable knowledge of distribution and logistics. The Distribution field is a time and money based industry. Services rely on repeat business to be able generate income. Without good coordination of affordable products and services a company can suffer financially. Usually multiple manufacturers and service companies are involved in excellent execution of marketing programs, retail programs, construction programs, and various other programs that depend on the distribution of manpower and material.

 

Sincerely,

A man in need of this program

 


Student 3

 

  1. Briefly describe your professional background (what you do if you are currently employed)

I am currently the Director of Network Services for a global distribution company. I have been employed in the Technical/Information Services field for 19 years. In the early part of my career my duties centered around electro-mechanical field engineering work, after that I was mainly involved in system analysis and network engineering. I have been involved in management for the last 9 years.

 

  1. How will the online IDIS program will enhance your career?

The more I understand about distribution, logistics/supply chain processes, theory, and methodology the more latitude and understanding I will have to provide technical solutions for my current organization. My other goal would be to acquire the skills to open up other professional opportunities within business process improvement and supply chain organizations.

 

  1. Why do you need this degree as an online option?

I work full time, have a family (wife, son, and daughter) whose lives I actively participate in. Having the curriculum fully online allows me to maintain a work/life balance while still striving to obtain personal and professional goals.

 

  1. Why are you interested in our online IDIS (as opposed to other degree options ECU or other universities offer)?

This particular degree option fits my personal interests as well as my professional goals.

 

  1. Do you do or will you have an AA or AS degree (college transfer/general education degree)?

No I will not, but I have a large amount of credit hours to transfer. I believe I will have a couple of classes to take to meet requirements to enter the program as a junior depending on how my credits transfer.

 

  1. Do you have military training/service?  If so, can you briefly explain your areas of training/service that would apply to the distribution/logistics field?

No, I do not have Military training or service.


Student 4

 

1. Briefly describe your professional background (what you do if you are currently employed)

I am currently employed with Citgo Asphalt Refining Co.. I am an Operations Specialist and Facility Security Officer.

 

2. How will the online IDIS program enhance your career?

The IDIS program will allow me to have more opportunities to grow into job positions with greater responsibilities within the company. This degree option will educate me to the level required in managing the business areas of Citgo. Also, this degree will educate me in the areas of materials handling, security and risk management, quality control, and supply chain management. These areas are very critical in the asphalt production, delivery, and sales.

 

3. Why do you need this degree as an online option?

I need this degree as an online option because I have a full time job that requires forty to fifty hours a week. I need the option to work at my own pace and time when my work schedule allows me. I do not have time to sit in classes each week to fulfill the obligation.

 

  1. Why are you interested in our online IDIS (as opposed to other degree options ECU or other universities offer)?

I am interested in the IDIS degree option that ECU offers because of the specific areas that the IDIS degree involves. These areas were listed in question two and are very detailed as to the areas of an industrial atmosphere.

 

5. Do you or will you have an AA or AS degree (college transfer/general education degree)?

I do not have an AA or AS degree. I am transferring college credits from two other schools.

 

6. Do you have military training/service?  If so, can you briefly explain your areas of training/service that would apply to the distribution/logistics field?

I do not have any military training or service. I am Pro Board certified with Texas A&M University in Incident Command System.

 


Student 5

1.       Briefly describe your professional background (what you do if you are currently employed)

I am a supervisor for UPS, currently positioned in the training department with the responsibility of training new hires in the load and unload process.

 

2.       How will the online IDIS program will enhance your career?

The program will qualify as the required portion of having to have a degree for consideration for promotion with the distinct advantage of an area of expertise in the complexity of constantly tweaking the efficiency bar in distribution.

 

3.       Why do you need this degree as an online option?

My residence would prevent an on campus option for obtaining this type of training and it fits the mold for study and family obligations.

 

4.       Why are you interested in our online IDIS (as opposed to other degree options ECU or other universities offer)?

Because of the field of employment that I have a good bit of time invested in.

 

5.       Do you do or will you have an AA or AS degree (college transfer/general education degree)?

I presently have an AA degree.

 

6.       Do you have military training/service?  If so, can you briefly explain your areas of training/service that would apply to the distribution/logistics field?

None.

 

 

Student 6

 

  1. Briefly describe your professional background (what you do if> you are currently employed)          

Currently I am a Warehouse Supervisor(www.richmondcold.com) responsible for shipping pork products from Smithfield Inc, domestically as well as internationally

 

  1. How will the online IDIS program will enhance your career?

It will give me a broader understanding of logistics and prepare me for advancement 

 

  1. Why do you need this degree as an online option?

As an adult learner working odd and long hours, a lot of flexibility is needed to get the required education needed to advance

 

  1. Why are you interested in our online IDIS (as opposed to other degree options ECU or other universities offer)?

Besides from having the best degree options, it is one of the few that offers this type of program

 

  1. Do you do or will you have an AA or AS degree (college transfer/general education degree)?

No

 

  1. Do you have military training/service?

No

 

 

 

 

Student 7

 

  1. Briefly describe your professional background (what you do if you are currently employed)

I am a Supplier Quality Engineer at Caterpillar Inc.  I handle all Hydraulic and Heavy Fabrication components, in regards to a reactive quality perspective.  This includes coordinating the logistical aspect of receiving in the non-conforming material and issuing rework deviations.  I also handle the Cost of Poor Quality (COPQ) Charges.  I have a lot of interaction with my 109 suppliers on a mostly daily basis to ensure that their process has not changed and that the material we receive is, in fact to print and conforming.

 

  1. How will the online IDIS program will enhance your career?

This program will increase my knowledge of the logistics side of my job and prepare me for advancements in the Supply Chain field.  A company is dependent upon its ability to get parts when they need them and to ship the end product to the customer.  A degree in this field is beneficial for anyone in the industrial field of work.

 

  1. Why do you need this degree as an online option?

This degree being offered online is very important to me, since I do work a full time job in Clayton, NC and live in Wilson, NC.  I can take the classes and do the work in my spare time at work and at home, without rushing to and from class.  I would not be able to attend class if it were not offered online.  I would like to see more degree's offered online.

 

  1. Why are you interested in our online IDIS (as opposed to other degree options ECU or other universities offer)?

The answer to this question is virtually the same as the previous question.  Since I work full time and do so far away from campus.  It would be impossible for me to attend class with my schedule.  With my job, I travel a lot and I would not be able to attend class on a regular basis.

 

  1. Do you do or will you have an AA or AS degree (college transfer/general education degree)?

I currently have an AS degree in Criminal Justice Administration.  I was going to school for this while working at CAT.  As I got promotions at work, my game plan changed.  Now to ensure my further advancements, this degree is very important.

 

  1. Do you have military training/service?  If so, can you briefly explain your areas of training/service that would apply to the distribution/logistics field?

N/A

 

 


Appendix B: Lab Descriptions for Online Development

 

The online version of IDIS 3780 Warehousing Lab will utilize the following available resources:

  • Video recording
  • Second Life
  • Camtasia recordings
  • Software from the TECS Blade server
  • Discussion boards

 

Video Recordings

The same labs completed by the face to face students will be videotaped to allow DE students to follow along virtually with the demonstrations.  The labs are structured so that we conduct warehouse type exercises and then use the data to complete an industrial analysis of the data.  As students watch the videos, they will be able to see and hear the data being collected, allowing them to generate their own data collection.

 

In addition, we are reviewing Second Life to see the feasibility of using a virtual warehouse for our online students using Second Life.

 

Camtasia Recordings

Camtasia will be used record the development of the data analysis solution.  This will allow for a narrated explanation of the step by step process used to consolidate the data in spreadsheet format and conduct analysis.  The key is that Camtasia allows for demonstration of Excel techniques along with voice over for explanation of the “why” to complement the “how”.

 

Software Downloads

Where feasible, students will be directed to commercial web site to acquire free trial software to allow them to do lab exercises at home.  The initial application is the utilization of bar coding software that student can download a free 30 day trial and conduct the same bar code creation labs conducted by the face to face students.  The bar code creation labs are then supported by the video demonstrations to allow for the scanning instruction given to face to face.

 

Another software download will be SAP for the ERP interface.  This software is free for any user as it only functions when directed to the SAP University Alliance server that we will use for the face to face.  Labs dealing with SAP interface in warehousing are slated for development in 2009.

 

TEC Blade Server

Any software required for labs that is unavailable for free to DE students will utilize the Blade server technology from the College of Technology and Computer Science.  This will allow DE students to use the same application software that we demonstrate on the lab videos.

Discussion Boards

Blackboard’s Discussion Board function will be used to discuss the lab results is a similar matter to how they are discussed in class.  Questions will be posted to the DB for response which will be a supplement to the regular assignment portion of the labs that will be the save for face to face and DE.

 


The online version of IDIS 3830 ERP for Distributors will utilize the following available resources:

  • Video recording
  • Camtasia recordings
  • Software downloads of SAP GUI
  • Software from the TECS Blade server
  • Discussion boards
  • SAP and Microsoft Access Step-by-Step labs

 

 

Video Recordings

Class presentations will be recorded in the Global Classroom and posted to the Blackboard shell of every section.  When the Global Classroom is not available, the presentations will be taped using a digital camera. 

 

Camtasia Recordings

Camtasia will be used to record complex software exercises.  The recordings will be narrated, while presenting step-by-step instructions students can follow.  These records will be posted in the Blackboard shell of every section for later viewing.

 

Software Downloads

Students will be directed to an FTP server where they will be able to download the SAP Graphical User Interface (GUI) that will be used throughout the course.  The software is provided free of charge through the SAP Academic Alliance program.  Students will be provided with instructions on how to download and configure the software before the class begins.

 

 

TEC Blade Server

Since Microsoft Access will also be used in the course, students that do not have the software on their home PC, will be able to use the software through the Blade server technology from the College of Technology and Computer Science.  This will allow DE students to have access to the same software traditional students have access to.

 

Discussion Boards

Blackboard’s Discussion Board function will be used to discuss course concepts and labs students are required to complete.  Students will be required to provide answers to discussion questions on a weekly basis and graded on accuracy and participation.

 

 

SAP and Microsoft Access Step-by-Step Labs

The step-by-step labs students will perform will be posted in the Blackboard shell for each section.  These labs were developed by the SAP Academic Alliance program for student use.  Several Microsoft Access labs will be included in the course to enhance student learning and understanding of database concepts.  Students will also have access to the Microsoft Access labs through the Blackboard shell.